Privacy Policy

Last Updated: July 17, 2025

Grove Lawn Services ("we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our services ("Services"), including visiting our website at https://grovelawnservices.com, participating in events, or using our communication platforms such as SMS. By using our Services, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our Services.

 

1. Information We Collect

We may collect personal information that you voluntarily provide, such as:

• Name

• Phone number

• Email address

• Mailing address

• Billing details

• Contact preferences

We may also collect:

• Location data (based on IP address or mobile device settings)

• Device/browser type and usage data via cookies and analytics tools

Payment data is processed securely through our third-party provider, Stripe. You can view their policy at https://support.stripe.com/topics/privacy.

 

2. How We Use Your Information

We use the information we collect to:

• Provide, deliver, and maintain our Services

• Respond to inquiries and provide customer support

• Send marketing and promotional content (with your consent)

• Improve our website, offerings, and user experience

• Comply with legal obligations

 

3. Sharing Your Personal Information

We do not transfer your personal data to any external organizations under any circumstances, even with your consent.

We only share information:

• With authorized service providers under strict confidentiality

• To comply with legal obligations or to protect rights

• In the event of a business transfer (merger, acquisition, or sale)

Mobile information (such as phone numbers) will not be shared with third parties for marketing or promotional purposes under any circumstances.

 

4. How We Protect Your Data

We have implemented strict internal policies and technical security measures to prevent unauthorized access, sharing, or disclosure of your personal information. These include:

• Access controls

• Encryption and secure storage

• Regular system monitoring and staff training

While no system can be guaranteed 100% secure, we are committed to protecting your data to the highest standards.

 

5. Your Rights and Choices

You may have the right to:

• Access or correct your personal data

• Withdraw consent for marketing communications

• Request deletion of your personal data

• Limit or object to certain uses of your data

To exercise your rights, contact us at info@grovelawnservices.com or visit https://grovelawnservices.com/contact-page/.

To opt out of SMS messages, reply STOP at any time. For assistance, reply HELP or contact our support team.

 

6. Cookies and Tracking

We use cookies and similar technologies to track usage, enhance user experience, and provide personalized advertising. You may manage cookie preferences through your browser settings.

For full details, see our Cookie Policy.

 

7. Children’s Privacy

We do not knowingly collect or market to children under 18 years of age. If we discover such information has been collected, we will delete it promptly.

 

8. Message Flow (Call to Action - CTA)

By opting in to receive SMS messages from Grove Lawn Services, you agree to receive recurring automated promotional and informational text messages related to our services, including appointment reminders, service updates, and special offers. Consent to receive messages is not a condition of any purchase.

When you opt into our SMS messaging service, you may receive multiple messages per month. Message frequency may vary based on your interaction with us.

• To opt in, text JOIN to (618) 349-9395

• To get help, text HELP to (618) 349-9395 or email info@grovelawnservices.com

• To opt out at any time, reply STOP to (618) 349-9395

Message and data rates may apply.
Review our full Privacy Policy at https://grovelawnservices.com/privacy-policy for more details on how your data is used and protected.

9. Policy Updates

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date. Material changes may be communicated directly or via prominent notices on our website.

10. Contact Us

Grove Lawn Services
750 Otay Lakes Road #1004
Chula Vista, CA 91910
Email: info@grovelawnservices.com